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This page is for people invited to complete a DeepField survey. If these steps do not resolve the problem, contact the researcher or panel provider that sent your link. They can check the study and issue a new invitation when appropriate.
The researcher decides whether a survey allows backward navigation. If you see Back, use it to revise an earlier answer; the survey may then ask dependent questions again. If there is no Back control, answers cannot be changed from your current session. Contact the sender if you need a new invitation.
Read the consent information and select the acceptance checkbox above Start Survey. The button becomes available after consent is accepted. On a small screen, scroll upward if the checkbox is not visible.
Participant welcome page with a language selector, consent links, acceptance checkbox, and Start Survey

Choose the language, read the consent links, and accept before starting.

Usually, yes. Reopen the same personal link and the survey should continue from the saved point while the invitation remains valid. Do not share the link because it is connected to your response.
When the browser prompts for microphone permission, choose Allow. If permission was blocked, open the site’s permission controls beside the browser address, allow the microphone, and reload the page. Confirm that the intended input device is selected and not muted, then speak during the test.
Some studies let you choose Type Responses at the start or Switch to typing on an audio question. If neither option is available, audio is required for that study. Contact the sender if you cannot provide an audio response.
Participant microphone screen with Start Recording, Type, and Back controls

Use Start Recording to answer by microphone, or Type when typing is allowed.

If the study supports audio-only participation, select My video doesn’t work on the permission step. If that option is not shown, the study requires the configured media mode; contact the sender for guidance.
Video question with a synthetic camera preview, Start Recording, Cancel, Audio, and Type controls

Review the camera preview before recording. This demonstration uses a synthetic camera feed.

DeepField can reject an answer submitted too quickly to have been read or recorded properly. Take time to read the question and provide a complete response. Repeated rejected answers can end the session for quality reasons.
Opening questions determine whether the study needs responses from your profile and whether its group targets are still open. The survey can end when you do not match a screening rule or when the relevant quota is full.

Before you start

Use the complete personal invitation supplied by the researcher or panel provider. Keep that link private.

Protect your invitation

  • Open links only from a sender you recognize.
  • Do not forward a personal participation link.
  • Do not include passwords or unrelated personal information in an answer.
  • Close the tab after completing the survey, especially on a shared device.

Still need help?

Send the researcher or panel provider the message shown on screen and explain the step where it occurred. Do not send them your passwords or authentication codes.

Check the result

Wait for the completion message or the return to your provider. If an error remains, send its wording and the step where it occurred to the invitation sender, without passwords or authentication codes. If the study requires a personal link, use the invitation addressed to you; a forwarded link belongs to someone else. Read and accept each applicable consent before starting. An unfinished session can ask again if its applicable consent changes. If an invitation offers a reward, check its stated conditions and contact the sender about eligibility or delivery. Test sessions do not earn rewards. Use the unsubscribe link when present to stop that organization’s research invitations.

Resume, view media and finish

Returning to a started session preserves accepted consent. A reload resumes the session; another return can show a welcome-back screen. Required images and videos must load, and media behind Show must be opened before answering. Report a persistent load failure rather than guessing from missing content. A question group may share one screen and one Next button; Back reopens the group. At the end, read the study’s closing message. Continue returns you to the panel when configured, and an automatic return can follow after five seconds. An earned email-campaign reward may arrive after the study’s review delay rather than on completion.