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The Responses view exports an Excel workbook. Active table filters and sorting determine which response rows and order are included, while hidden columns remain part of the file.

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Before you start

You need editor access. Decide which panels and response statuses belong in the dataset before filtering the table.

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Prepare the table

Before exporting:
  1. Set Panel to the required audience or All Panels.
  2. Open the Status filter and select the response states the file should contain.
  3. Apply any question, tag, date, or computed-value filters.
  4. Confirm the filtered row count at the bottom of the table.

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Download the workbook

You need editor access to export.
1

Open Responses

Confirm that the table represents the records required in the file.
2

Select Download Excel

The same action can appear as Export Data in another context. The .xlsx download begins without a format dialog.
3

Check the workbook

Compare its row count and statuses with the filtered table. Keep the study identifier included in the filename when reporting an export problem.
The workbook includes respondent information, answer columns, variables, computed fields, Mode, and Tags where applicable. Mode distinguishes live, test, and other test sessions.

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Read quality fields

For a session stopped for quality, the workbook records the failing check that caused the stop when it is known. Checks that did not run remain empty. Read these fields alongside Status; an empty final review is not a passed review. The participant detail in Responses provides the recorded explanation and rejected answers.

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Export custom-code answers

A custom-code question retains the typed columns associated with its underlying question type. The raw-data export also adds a column named with [raw] containing the exact stored value. Use the typed columns for standard analysis. Inspect [raw] when the renderer stores additional derived keys or a structure that is not fully represented by those columns. Document the renderer version and meaning of additional keys before handing the file to another analyst.

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Create CSV when another tool requires it

The Responses action produces .xlsx, not CSV. Open the required workbook sheet in Excel, Google Sheets, Numbers, R, or another compatible tool and save or write it as UTF-8 CSV. A shared-results respondent table can also provide Download CSV to an authorized guest. Individual analysis charts have their own data-copy or download actions; those are chart outputs rather than the complete response dataset.

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Review the file before sharing

  • Confirm the included statuses and panels.
  • Check the response count against the filtered table rather than the panel target.
  • Review open-ended answers for personal information supplied by participants.
  • Keep the export date with analyses produced during live fieldwork.
  • Re-export after fieldwork closes or after an answer correction or inclusion decision changes the dataset.

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Troubleshooting

Return to Responses and reset any column filters or panel selection that should not apply. The export follows the current table query.
Retry after narrowing a very large table. If it continues to fail, contact support with the study identifier and the filters used.
Locate the corresponding [raw] column and compare its stored value with the renderer’s declared question type. Ask the study author for the meaning of any additional keys.

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Check the result

Open the downloaded workbook and compare its rows, statuses, and ordering with the filtered table. For a custom question, compare the typed value with its [raw] column.