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Use this help center to complete a task in DeepField or understand what happens at each stage of a study. The guides follow the same path as the product: create the questionnaire, prepare fieldwork, review responses, and analyze the results.

Build a study

Start from a brief, review the generated questionnaire, and configure questions and logic.

Prepare fieldwork

Define the audience, add screening and quotas, test the survey, and publish it.

Review responses

Follow recruitment, inspect individual responses, and check data quality.

Analyze and share

Generate the plan’s charts, verify them question by question, build slides from a folder, and share the results.

Start here

If this is your first study, follow Create your first study. It covers the complete workflow and points to a detailed guide at every stage. Use Find your way around DeepField to understand the main navigation, study views, folders, and statuses.

Find a task

Get help with a problem

Open Troubleshooting and FAQ for symptoms organized by the part of the study where they occur. If the suggested checks do not resolve the problem, contact DeepField support from inside the app and include the study name, the page you were using, and the result you expected.

Check the result

Each task guide includes a result check. Use it before moving to the next stage or sharing a deliverable.

Use your own customer file

Import a dataset, prepare email invitations, configure consent, and review appearance and retention before launch.

Explore concept and interaction workflows